FAQ

Here you will find the answers to the most frequent questions we receive. If there's anything else you're wondering about, feel free to get in touch at hello@piffa.co or talk to us in the chat when we're online.

Payment and delivery

All our products are produced to order to reduce environmental impact. It is therefore difficult for us to give an exact delivery time, but generally it should not exceed 5-10 working days within Sweden.

Our shipping within Sweden costs SEK 59, if you order for at least SEK 699, shipping is free.

Within the EU, we deliver to Denmark, Finland, Germany, Belgium, Luxembourg, Poland, Slovakia, Austria, Netherlands, Czech Republic, Portugal, Estonia, Lithuania, Latvia, France, Greece, Ireland, Italy, Croatia, Slovenia, Spain, and Hungary. The shipping cost is 189 SEK, about 16 EUR. The amount will be displayed in your currency at checkout and is based on the current exchange rate. We offer free shipping for orders over 1 850 SEK, about 160 EUR. We also ship to Norway, then shipping costs 249 SEK. The shipping services that we use are DHL, FedEx and UPS.

We deliver to Sweden, Norway and the following coutries in EU: Denmark, Finland, Germany, Belgium, Luxembourg, Poland, Slovakia, Austria, Netherlands, Czech Republic, Portugal, Estonia, Lithuania, Latvia, France, Greece, Ireland, Italy, Croatia, Slovenia, Spain, and Hungary. Is your country missing from the list? Feel free to get in touch at hello@piffa.co.

With us, you can pay by card, Klarna, Apple Pay and Google Pay via Shopify Payments.

Get in touch with hello@piffa.co and we will help you.

Returns

You can of course cancel your purchase within 14 days after the products have been delivered to you. The right of withdrawal does not apply to personal products where you have chosen your own text. The return shipping is paid for by you and for the return to be approved the product must be unused and in new condition. Get in touch hello@piffa.co if you want to return a product, we will help you.

If you should have received the wrong product or a product that is defective, you of course have the right to complain about it. Get in touch as soon as you discover the error to hello@piffa.co and we will help you further.

Products

We have created instructions to make it easy to apply our decals to your furniture. See our instructions for applying the decals here.

See our instructions on how to remove decals from furniture here.

No! We do not sell any furniture, only decals to attach to the furniture. Buy your furniture at Ikea, or even better, choose to buy used products to transform with Piffa.

Production and materials

Our products are made to order from a Nordic Ecolabelled and environmentally certified manufacturer in Sweden.

Piffa's stickers are made of self-adhesive foil that is CE-marked and complies with the EU's toy directive (DIN EN-71).

The motifs are printed with water-based latex ink that is odorless, low-emissions and meets strict health and environmental criteria. The color is ECOLOGO-certified and complies with requirements for toy safety.

The decals are UV resistant.

Piffa's posters are printed on FSC-marked paper 200 g/m2 with a matte surface finish.

Our decals are sorted as combustible, posters are recycled as paper.

Contact

Get in touch with hello@piffa.co or chat with us when we're online.

Sounds great! We'd love to hear your ideas. Get in touch at hello@piffa.co or chat with us when we're online.

How nice that you want to collaborate with us! Please contact hello@piffa.co.