FAQ
Here you will find the answers to the most frequent questions we receive. If there's anything else you're wondering about, feel free to get in touch at hello@piffa.co or talk to us in the chat when we're online.
Payment and delivery
All our products are made to order to reduce environmental impact. Therefore, it is difficult for us to provide an exact delivery time, but generally, it should not exceed 2-4 business days within Sweden.
Our shipping within Sweden costs 69 SEK; if you order for at least 899 SEK, the shipping is free.
Shipping within the EU* costs about 16 EUR. We also ship to Norway, where the shipping cost is 249 SEK.
We ship to the following countries in the EU: Denmark, Finland, Germany, Belgium, Luxembourg, Latvia, Poland, Slovakia, Austria, the Netherlands, the Czech Republic, Portugal, Estonia, Lithuania, France, Greece, Ireland, Italy, Croatia, Slovenia, Spain, and Hungary.
We always ship with PostNord.
We deliver to Sweden, Norway and the following coutries in EU: Denmark, Finland, Germany, Belgium, Luxembourg, Poland, Slovakia, Austria, Netherlands, Czech Republic, Portugal, Estonia, Lithuania, Latvia, France, Greece, Ireland, Italy, Croatia, Slovenia, Spain, and Hungary. Is your country missing from the list? Feel free to get in touch at hello@piffa.co.
With us, you can pay by card, Klarna, Apple Pay and Google Pay via Shopify Payments.
Get in touch with hello@piffa.co and we will help you.
Returns
You can of course cancel your purchase within 14 days after the products have been delivered to you. The right of withdrawal does not apply to personal products where you have chosen your own text. The return shipping is paid for by you and for the return to be approved the product must be unused and in new condition. Get in touch hello@piffa.co if you want to return a product, we will help you.
If you should have received the wrong product or a product that is defective, you of course have the right to complain about it. Get in touch as soon as you discover the error to hello@piffa.co and we will help you further.
Products
We have created instructions to make it easy to apply our decals to your furniture. See our instructions for applying the decals here.
See our instructions on how to remove decals from furniture here.
No! We do not sell any furniture, only decals to attach to the furniture. Buy your furniture at Ikea, or even better, choose to buy used products to transform with Piffa.
Production and materials
Our products are made to order by a manufacturer in Sweden.
Piffas decals are made of self-adhesive foil that is CE marked.
The designs are printed with water-based latex ink that is odorless, low-emission, and meets strict health and environmental criteria.
The decals are UV resistant.
Piffas posters are printed on FSC-certified 200 g/m2 paper.
Our decals are sorted as combustible, posters are recycled as paper.
Contact
Get in touch with hello@piffa.co or chat with us when we're online.
Sounds great! We'd love to hear your ideas. Get in touch at hello@piffa.co or chat with us when we're online.
How nice that you want to collaborate with us! Please contact hello@piffa.co.